This Personal Data Privacy Policy (hereinafter - the Privacy Policy) applies to all information on the site located on the ferra.jewelry website.
1. GENERAL PROVISIONS1.1. The User's use of the site means agreement with this Privacy Policy and the terms of processing the User's personal data.1.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the site.1.3. The actual Privacy Policy applies to this site only. The administration of the site does not control and is not responsible for the sites of third parties to which the User can go through the links available on the site.1.4. The website administration does not verify the authenticity of personal data provided by the website user.
2. SUBJECT OF PRIVACY POLICY2.1. The actual Privacy Policy establishes the obligations of the Site Administration regarding non-disclosure and ensuring the privacy protection regime of personal data, which the User must provide to the Site Administration upon request.2.2. Personal data allowed for processing under this Privacy Policy is provided by the User by filling out the registration form on the website.
3. PURPOSES OF COLLECTION OF PERSONAL USER INFORMATION3.1. The Site Administration may use the User's personal data for the following purposes:3.1.1. User identification for ordering.3.1.2. Providing the User with access to personalized resources of the Site.3.1.3. Establishing feedback with the User, including the direction of messages, requests related to the use of the Site, provision of services, processing of requests and applications from the User.3.1.4. Notification of the Site User about the status of the Order.3.1.5. Providing the User with effective customer and technical support in the event of problems related to the use of the Site.
4. Obligations of the parties4.1. The user is obliged to:4.1.1. Provide information about personal data necessary for using the Site.4.1.2. Update and supplement the provided information about personal data in the event of a change in this information.4.2. The site administration is obliged to:4.2.1. Use the received information exclusively for the purposes specified in Clause 3 of this Privacy Policy.4.2.2. To ensure that confidential information is kept confidential, not to be disclosed without the prior written consent of the User, as well as not to sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User.4.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure that is usually used to protect this kind of information in the existing business turnover.4.2.4. To block personal data related to the relevant User from the moment of application or request by the User or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification, in case of detection of unreliable personal data or illegal actions.
5. LIABILITY OF THE PARTIES5.1. The administration of the site, which has not fulfilled its obligations, is responsible for the losses incurred by the User in connection with the improper use of personal data, in accordance with the legislation of Ukraine.5.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:5.2.1. Became public property until its loss or disclosure.5.2.2. It was received from a third party before it was received by the Site Administration.5.2.3. It was disclosed with the consent of the User.
6. Resolution of disputes6.1. Before filing a claim in court in disputes arising from the relationship between the Site User and the Site Administration, it is mandatory to present a claim (a written proposal for voluntary settlement of the dispute).6.2. The recipient of the claim shall, within 30 calendar days from the date of receipt of the claim, inform the applicant of the claim in writing about the results of the consideration of the claim.6.3. If no agreement is reached, the dispute will be referred to a judicial authority in accordance with the current legislation of Ukraine.6.4. Current legislation of Ukraine applies to this Privacy Policy and relations between the User and the Site Administration.
7. USE OF COOKIES7.1. We use cookies to identify devices, to collect information about viewed pages, clicks on links, to ensure the correct operation of the site, in particular the shopping cart, as well as about your other actions related to visiting and using the Site. Cookies are used by third-party resources (Google Analytics, Facebook Custom Audiences (Facebook Pixel), mail services).7.2. A cookie is a small file, usually consisting of letters and numbers, that is downloaded to a device when a User visits certain websites and helps the site recognize the User's web browser or device on repeat visits. The company uses cookies for the purpose of:technical cookies are necessary for the Site to work without errors;functional cookies are necessary to remember the User's preferences, in particular, preferred currency, search history. Such cookies are necessary to make the Site more user-friendly;analytical cookies are necessary to find out how Users use the Site, in particular, which pages the User visited, from which pages he went and to which, from which IP addresses the User left the Site, the number of mouse clicks on a certain page, the User's search queries. Such cookies are necessary to optimize the Site and improve its operation;7.3. You can block, disable and delete cookies, web beacons and other similar elements if your web browser or device allows you to do so.
8. ADDITIONAL TERMS8.1. The site administration has the right to make changes to this Privacy Policy without the User's consent.8.2. The new Privacy Policy enters into force from the moment of its posting on the Website of the online store, unless otherwise provided by the new version of the Policy.